Privacy Policy
1. Introduction
At happymamavibes.com (“we,” “us,” or “our”), we are committed to safeguarding your privacy and ensuring the protection of your personal data. We recognize the importance of handling your information with care and transparency. This Privacy Policy outlines how we collect, process, use, and protect your personal data in compliance with applicable laws including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of happymamavibes.com and covers all personal information collected through our website, services, digital platforms, and any related communication. We are the “data controller” as defined under the GDPR, meaning we determine the purposes and means of the processing of your personal data. For California residents, we may also be considered a “business” under the CCPA.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information about your interactions with happymamavibes.com, such as IP address, browser type, operating system, referral URLs, access dates and times, page views, and session duration.
– Account Data: Includes your name, email address, phone number, postal address, and login credentials, if applicable.
– Profile Data: Includes demographic information, preferences, interests, behavioral data, and purchase or browsing history.
– Communication Data: Includes records of your inquiries, support tickets, and other communications you may send to us.
– Technical Data: Includes information related to the devices you use to access happymamavibes.com, such as device type, mobile network data, operating system, and browser settings.
– Transaction Data: Includes payment and billing information, product orders, delivery records, and financial account details subject to applicable payment processor security standards.
– Preference Data: Includes your consents for marketing materials, survey responses, and content preferences.
4. Legal Bases for Processing
We process personal data only where legally permissible under GDPR. Our legal bases include:
– Consent: When you have given explicit consent for specific data uses, such as subscribing to newsletters or accepting cookies.
– Contractual Necessity: Where processing is necessary to fulfill a contract, such as completing a purchase.
– Legitimate Interests: Where necessary for our legitimate business interests (e.g., analytics, fraud prevention) and not overridden by your rights.
– Legal Obligations: Where necessary for compliance with applicable legal and regulatory requirements.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: To request confirmation of data processing and access to your personal data.
– Right to Rectification: To request corrections to inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): To request deletion of your personal data under certain conditions.
– Right to Restriction of Processing: To restrict the processing of your personal data in specific circumstances.
– Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format and to have it transmitted to another controller, where feasible.
California residents may also have additional rights under the CCPA, including the right to opt-out of the sale of personal information and the right not to be discriminated against for exercising these rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information. These measures include:
– End-to-end encryption of sensitive data
– Secure access controls based on role and necessity
– Routine data backups and data recovery protocols
– Staff training in data protection awareness
– Secure hosting environments and network integrity protections
While no system is completely immune to security breaches, we maintain a proactive approach to safeguarding your information.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA) or other jurisdictions with data protection laws, we ensure such transfers are conducted in compliance with applicable legal safeguards. This includes Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other lawful mechanisms.
8. Data Retention
We only retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or to comply with legal, regulatory, or internal policy requirements.
Estimated retention periods include:
– Account Data: 5 years following account closure
– Usage and Technical Data: 12 months
– Communication Data: 3 years
– Transaction Data: 7 years (as required by tax and accounting laws)
– Marketing/Preference Data: Until consent is revoked or the data becomes irrelevant
9. Cookie Policy
happymamavibes.com uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content and ads. Cookies used include:
– Essential Cookies: Necessary for core functionality such as browsing, security, and form submissions.
– Functional Cookies: Enable enhanced features, such as remembering preferences and login sessions.
– Analytics Cookies: Allow us to collect aggregated data on usage patterns and improve website functionality.
– Performance Cookies: Track site performance to enable optimization and debugging.
We do not use cookies to collect personally identifiable information without your consent.
10. Cookie Management & Compliance
When you first visit happymamavibes.com, you will have the opportunity to set your cookie preferences. At any time, you can update these preferences through our cookie management tool accessible via the website footer or change your browser settings to manage cookie storage.
We honor “Do Not Sell My Personal Information” mechanisms as mandated by the CCPA and adhere to the GDPR’s consent requirements for optional cookie categories.
11. Children’s Privacy
Our services are not directed to, nor do we knowingly collect data from, children under the age of 13. If we become aware that personal data has been inadvertently collected from a child under 13 without verified parental consent, we will take immediate steps to delete such data. Parents or guardians with concerns should contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or website enhancements. Any material changes will be communicated prominently on happymamavibes.com. Continued use of our services following any updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
We are committed to addressing your privacy concerns promptly and transparently.
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happymamavibes.com is committed to full compliance with applicable data protection regulations, including GDPR and CCPA. If you have any concerns about how your information is used or wish to exercise your privacy rights, please contact us at [email protected].